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Please note that shipping with UPS may incur higher freight charges due to delivery in an outside area. The freight costs will be changed when the invoice is issued.
Our shipping costs are based on weight. If you would like to order multiple products in one delivery, we will be happy to inform you of the shipping costs for the entire delivery in advance. Please note that shipping with UPS may incur higher freight costs due to delivery to a remote area. Express deliveries with UPS can be made as Express Saver, Express, or Express Plus. Please inquire about the additional costs before placing your order. Freight costs will be updated upon invoicing.
Deliveries to islands are always outside areas with again separate freight rates - please enquire!
For deliveries to commercial customers, FCA Meckenheim applies in accordance with INCOTERMS 2020. Deliveries are made by parcel service. For standard shipping of 1 - 4 kg will be charged:
For shipments from 5 - 32 kg, please find the freight charges in the download below:
Please note that UPS charges additional fees for packages longer than 100 cm. These fees are €30.00 for shipments within Germany, €35.00 within the European Union, and €45.00 to other areas (EU).
We normally avoid shipping with oversized boxes, as UPS calculates the volumetric weight (length x width x height in cm: 5000) rather than the actual weight for packages above a certain size. In some cases, however, we cannot avoid this due to the size of the goods.
Shipping in the Federal Republic of Germany:
Please note that we ship within the FRG only with UPS.
Shipping in the European Union and third countries:
Shipping with your customer number from FEDEX/TNT or UPS is generally possible. If you want a shipment by DHL with your customer number, this is also possible. However, we are caught in a bureaucracy trap with DHL. To enter a shipment in the system of DHL, a customer number of the sender is mandatory. However, since we do not send shipments at our expense via DHL, we do not receive a customer number and thus cannot enter shipments in DHL's system. Due to this situation, in such a case, we ask you to order the collection from you and send us the DHL label by e-mail.
Please note: Series transactions in the European Union!
If you are located in a country of the European Union and wish a delivery to an address in another country of the European Union, you have to order the collection from us yourself for VAT reasons in the EU. In this case, please send us the shipping labels by e-mail and inform us when placing the order so that we do not charge the shipping costs. A subsequent cancellation of the shipping costs is generally excluded.
If possible, we ask in such a case to be picked up by UPS, because we have a special, additional form of bureaucracy in the Federal Republic of Germany by the "Gelangensbestätigung".
Why do we need a "confirmation of arrival" or "entry certificate"? For EVERY shipment to countries in the European Union, the German seller must be able to provide proof of shipment in the event of a VAT audit. If we ship with UPS, we have this confirmation automatically in the UPS system. If we ship goods with TNT/FEDEX or DHL, we can find the document in their systems under the trekking number of the shipping document, but we have to log into the respective parcel service system each time, which costs us a lot of time.
If the goods are picked up by a forwarder, we do not have this option. So we MUST obtain a forwarder's transpport confirmation. In the event of an audit by the relevant tax office, we must provide this evidence. Otherwise we will have to pay VAT on the total net amount. Welcome to the German bureaucracy hell.
Deliveries only to traders and institutes under public law.
